The BzCRM Programs
We've integrated the core sales and marketing functions of a company into an electronic data platform to manage information across an entire organization able to serve small and medium size businesses to enterprise level companies.
Business Management is composed of six major programs -
- SFA - Sales Force Automation
- MA - Marketing Automation
- CSS - Customer Support Management
- IM - Inventory Management
- SM - Security Management
- PM- Project Management
This comprehensive business management system is engineered into a departmentalized format with master modules; businesses can customize and select the programs which best serves their use. The programs are easy to use and you can be operational immediately – It's all Free from Network of Business.
There are Six Business Management Programs in BzCRM.com
Sales Force Automation, Marketing Automation, Inventory Management, Security Management, Custom Support/Services and Project Management .
SALES FORCE AUTOMATION HAS SIX MODULES:
Lead Management – This module captures leads, manages and creates customizable lead reports.
Opportunity Management – Track sales opportunities; generate quotes, sales orders, invoices and reports.
Account Management – Track accounts, contacts, purchases; it's a complete sales history. Set-up workflows for automation.
Contact Management – Create contact hierarchy, control access to records in the central database.
Calendar and Activity Management – Manage your calendar, tasks and events. Schedule calls, appointments and collaborate by video conferencing.
Reports and Dashboards – Analyze Sales in Pipeline, Establish Reports, Use the Dashboard for Centralized Control.
MARKETING AUTOMATION INCLUDES TWO MODULES:
Campaign Management – Creating and managing marketing lists, Budgeting and Analyzing Reports.
Email Marketing – Creating email templates for Mass emailing, controlling bulk emailing.
INVENTORY MANAGEMENT MAINTAINS FOUR MODULES:
Product Management – List Product descriptions, images, agreements, prices.
Sales Quotes – Tracks Quotes with price variances.
Order Management – Manage Inventory requirements. Customize Sales Orders with Billing/Shipping requirements.
Invoice – Create customized printer invoices with full financial information.
SECURITY MANAGEMENT HAS FOUR MODULES:
Sharing Control – You can set up access controls for each module and access to desired levels.
Roles and Role Hierarchies – You can set up hierarchical controls for specific levels of access.
Profiles – Employee access levels can be created by roles.
Groups – Manage access and sharing for different groups.
CUSTOMER SUPPORT MANAGEMENT INCLUDES TWO MODULES:
Knowledge Base – Maintain and update Product and Service Information.
Customer Self Service Portal – Your Customer or Clients can login to their portal with secure access controls to display current information on their account and related process interactions and communications.
PROJECT MANAGEMENT INCLUDES FIVE MODULES:
Contacts - Managing Contacts.
Invoices - Creating Invoices from quotes, sales orders and associating invoices with other records.
Organizations - Creating, importing, exporting and managing organizations.
Quotes - Creating and managing quotes.
Vendors - Creating, importing, exporting and managing vendors.
Employee Use of BzCRM
For Information on How to Use BzCRM and to See all the Features, Click Here. To find out more about Network of Business’s Video Communication programs, Click Here.